FAQ (Frequently Asked Questions)

Q. What are the guidelines for cart placement?

A. Carts must be placed in the street with the wheels at the curb or road edge. Please leave three feet between carts and avoid obstacles such as low trees and carports.

Q. What is the holiday service schedule? How does it affect my service day?

A. Pleasanton Garbage Service collects garbage every weekday except Christmas and New Years. On years when these holidays fall on a weekday, your garbage collection will be postponed to next day. For example, Christmas Day (falls on Monday) collections will be delayed one day for the entire week through Saturday.

Q. I have more garbage than will fit in my cart. What do I do?

A. Call Pleasanton Garbage Service customer service at 846-2042 at least one day before your regular collection day to schedule extra collection service. Place all extra garbage in thick plastic bags. There is a per bag charge that will be added to your quarterly bill. Do not place overflow garbage in cans or boxes. Extras that have not been called into our office in advance will not be collected.

Q. How to reach us?

A. Our office is available by telephone Monday through Friday from 8:00am to 12:00 pm and 1:00pm to 5:00pm. (closed 12:00pm to 1:00pm daily for lunch)
Call (925) 846-2042 or email info@pleasantongarbageservice.com.

Q. How do I dispose of Household Hazardous Waste?

A. Leftover paints, pesticides, automotive fluids, rechargeable batteries and other common items that we have in our household can be harmful and hazardous and are not allowed to be disposed of in your trash. The Alameda County Environmental Health Department currently operates three drop-off facilities. For more information on the proper disposal of household hazardous waste, facility locations, operating dates and hours, call the Alameda County Household Hazardous Waste Program at 800-606-6606 or visit http://www.household-hazwaste.org.

Q. What is E Waste and what do I do with it?

A. Ever wonder what to do with your old television, computer, monitor, VCR, printer, fax machine or cell-phone? Well, these common household electronics often referred to as E Waste, cannot be placed in your trash and have been banned from landfill disposal. You may now bring these items to the Pleasanton Transfer Station, located at 3110 Busch Rd. We have partnered with HMR Group an environmentally responsible recycling company. Please let the gatekeeper know if you are disposing of any of these items and he will direct you to a separate drop off area. Fees are based on the item(s) brought to the Transfer Station and cannot be quoted over the phone. For your convenience the Pleasanton Transfer Station is open 7 days a week from 8am to 4pm.